Zak, Paul J.,

Trust factor : the science of creating high-performance companies / Paul J. Zak. - 1 online resource (248 pages) : illustrations - Gale virtual reference library .

Includes bibliographical references and index.

chapter 1. The science of culture -- chapter 2. Ovation -- chapter 3. eXpectation -- chapter 4. Yield -- chapter 5. Transfer -- chapter 6. Openness -- chapter 7. Caring -- chapter 8. Invest -- chapter 9. Natural -- chapter 10. Joy = trust x purpose -- chapter 11. Performance.

This book explores how brain chemicals affect behavior, why trust gets squashed, and ways to consciously stimulate it by celebrating effort, sharing information, promoting ownership, and more. It provides examples from The Container Store, Zappos, and Herman Miller, illustrating how neurochemistry can effectively cultivate work places where trust, joy, and commitment compound naturally.

9780814437667 9780814437674


Corporate culture.
Organizational behavior.
Organizational effectiveness.
Performance.
Trust.

HD58.7 / .Z347 2017

658.3/12

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