Wallace, Ed,

The relationship engine : connecting with the people who power your business / Ed Wallace. - 1 online resource (xxi, 216 pages) : illustrations - Gale virtual reference library .

Includes bibliographical references and index.

Introduction : the new value proposition for leaders -- The safelite relational leadership model -- The five principles of the relational leader -- The relationship paradox -- Principle #1 worthy intent -- Principle #2 care about people's goals, passions, and struggles -- Principle #3 make every interaction matter -- Principle #4 value people before processes -- Principle #5 connect performance to a purpose -- Relational agility : harnessing the power of worthy intent -- The relational agility process -- Launching business relationships with colleagues -- Advancing relationships with professional peers -- Elevating relationships with advocates -- Becoming a relational leader : a practical approach -- Tools for the relational leader -- The relational leader challenge -- Five ways to sustain the relationships you create -- Relational ladder abstract -- Glossary.

This guide provides the tools needed to become an intentional, masterful relationship-builder. It helps readers establish common ground, focus on collaboration instead of command, put people before process, demonstrate worthy intent, and make every interaction matter.

9780814437131 9780814437148


Business communication.
Business networks.
Interpersonal relations.
Success in business.

HF5718 / .W35 2017

650.1/3

Powered by Koha