English form hotel staff : Student's book /
Biviana Alexandra Duran, Yohamer Ernesto Guevara Salazar, Mauricio
- 80 paginas.
Taking telephoine reservations -- Receiving guests -- Giving information about touristic places -- giving directions outside the hotel -- Complaining and apologizing -- Asking for food -- Taking an order on the telephone -- Paying bills and farewells
8090200055
Taking telephoine reservations -- Receiving guests -- Giving information about touristic places -- giving directions outside the hotel -- Complaining and apologizing -- Asking for food -- Taking an order on the telephone -- Paying bills and farewells
8090200055