Kurtzberg, Terri R.,
Virtual teams : mastering communication and collaboration in the digital age / Terri R. Kurtzberg. - 1 online resource (xi, 212 pages) - Gale virtual reference library .
Includes bibliographical references and index.
one. Understanding the problem -- two. Pace and policy -- three. The multitasking effect -- four. Crafting effective messages -- five. Teambuilding and networking -- six. Building trust and cooperation online -- seven. Mastering motivation -- eight. Virtual team leadership -- nine. Electronic decision making -- ten. Cross-cultural complications.
This book explains how to master the art and science of communicating virtually. It defines how team dynamics change when the interaction shifts from in-person to electronic and how to correct for these tendencies to avoid unintended offense or misunderstanding, as well as instructing readers on building trust, addressing fairness, and dealing with conflict in an online environment.
9781440828379 (alk. paper) 9781440828386 (electronic book)
Virtual reality in management.
Virtual work teams--Management.
HD66 / .K874 2014
658.4/022
Virtual teams : mastering communication and collaboration in the digital age / Terri R. Kurtzberg. - 1 online resource (xi, 212 pages) - Gale virtual reference library .
Includes bibliographical references and index.
one. Understanding the problem -- two. Pace and policy -- three. The multitasking effect -- four. Crafting effective messages -- five. Teambuilding and networking -- six. Building trust and cooperation online -- seven. Mastering motivation -- eight. Virtual team leadership -- nine. Electronic decision making -- ten. Cross-cultural complications.
This book explains how to master the art and science of communicating virtually. It defines how team dynamics change when the interaction shifts from in-person to electronic and how to correct for these tendencies to avoid unintended offense or misunderstanding, as well as instructing readers on building trust, addressing fairness, and dealing with conflict in an online environment.
9781440828379 (alk. paper) 9781440828386 (electronic book)
Virtual reality in management.
Virtual work teams--Management.
HD66 / .K874 2014
658.4/022