Langford, Beverly Y.,

The etiquette edge : modern manners for business success / Beverly Y. Langford. - Second edition. - 1 online resource (vii, 244 pages) : illustrations - Gale virtual reference library .

Earlier edition: 2005.

Includes bibliographical references and index.

part 1. Everyday courtesy as a success factor -- part 2. Best behaviors at work : interacting with bosses and peers -- part 3. Handling sensitive issues : courtesy and building trust.

This book gives you a crash course on modern business manners. New advice explains how to navigate sticky situations at work, including digital interactions that are easy to misinterpretand hard to mend.

9780814437629 9780814437636


Business etiquette.
Success in business.

HF5389 / .L36 2016

395.5/2

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