Biblioteca Univ. Surcolombiana

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Métodos cuantitativos para administración : by Hillier, Frederick Stanton Publication: México : McGraw Hill, 2002 . xvii, 855 páginas : 26 cm. Date: 2002 Availability: Items available: Biblioteca Central [658.4033 / H654m] (1), Biblioteca Central [658.4033 / H654m] (4),

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Marketing de servicios : un enfoque de integración del cliente a la empresa / Valarie A. Zeithml, Mary Jo | Bitner ; tr. María Isabel Pérerz de Lara Choy, Andrés Lozano Hirschfeld, Susana Pontón Becerril ; rev. técnica | Celina Madero Irizar by Zeithaml, Valarie A. Publication: México : McGraw-Hill/Interamericana, 2005 2002 . xxxii, 747 p. : il. ; 23 X 19 cm. Availability: Items available: Biblioteca Ciencias de la Salud [658.8 / Z48ma] (2),
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