Biblioteca Univ. Surcolombiana

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Ingeniería de servicios : para crear clientes satisfechos y lograr ventajas competitivas, sustanciales y | sostenibles / Luis Rubén Picazo Manríquez, Fabián Martínez Villegas by Picazo Manríquez, Luis Rubén Publication: México : McGraw-Hill, 1992 . 253 p. Availability: Items available: Biblioteca Central [658.4012 / P586i] (1), Biblioteca Garzón [658.4012 / P586i] (1),
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Benchmarking para competir con ventaja / Robert J. Boxwell Jr. ; tr. Isabel Vallecillo Rubiera | Bárbara McShane ; Rev. José Ramón Zaratiegui by Boxwell, Robert J. Publication: Santafé de Bogotá : McGraw-Hill Interamericana, 1997 . 203 p. Availability: Items available: Biblioteca Central Book Cart [658.4012 / B788b] (1), Biblioteca Central [658.4012 / B788b] (2),
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Fundamentos de marketing / Willian J. Stanton, Michael J. Etzel, Bruce J. Walker ; tr. Rosa María Rosas | Sánchez ; tr. Celia Ascencio Lara, Jezmín López Taymani by Stanton, Willian J. Publication: México : McGraw-Hill,1996 -- 1999 (Ej. 6) . 885 p. : il. fot, gráficas ; 26 cm. Availability: Items available: Biblioteca Central [658.8 / S816] (12), Biblioteca Garzón [658.8 / S816] (1),
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Administración estratégica : by Hill, Charles W. L. Publication: Santafé de Bogotá : McGraw-Hill, 1996 . 540 páginas Date: 1996 Availability: Items available: Biblioteca Central [658.412 / H45] (2), Biblioteca Garzón [658.412 / H45] (1),
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Gerencia financiera : un enfoque estratégico / Alberto Ortiz Gómez by Ortiz Gómez, Alberto Publication: Santafé de Bogotá : McGraw-Hill, 1994 . 430 p. Availability: Items available: Biblioteca Central Book Cart [658.152 / O77g] (1), Biblioteca Central [658.152 / O77g] (1),
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Evaluación de proyectos : by Baca Urbina, Gabriel Publication: México : McGraw-Hill, 2001 . 339 páginas Date: 2001 Availability: Items available: Biblioteca Central [658.404 / B116e] (2), Biblioteca Garzón [658.404 / B116e] (1),
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7.
Administración estratégica / by Hill, Charles W. L. Publication: México : McGraw-Hill 2009 . xxxvi, 741 en varias páginas : , Incluye índice. 27 cm. Date: 2009 Availability: Items available: Biblioteca Central [658.4012 / H646a] (2), Biblioteca La Plata [658.4012 / H646a] (1),
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Diagnóstico empresarial : by Fierro Martínez, Angel María Publication: Bogotá : Ecoe, 2004 . 310 páginas ; 24 cm. Date: 2004 Availability: Items available: Biblioteca Central [658.4012 / F465d] (10), Biblioteca Central [658.4012 / F465d] (3),
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